- If your texts aren’t going through, this is where to start. If you can open a web page and texting still doesn’t work, then the problem isn’t related to the network you use. If you don’t have internet access and cannot send texts, but Wi-Fi and cell data are both on, then you are likely outside out of a service area, or the cellular network is down.
- 1 Why would a text message not be delivered?
- 2 How do I fix a message that failed to send?
- 3 Does message send failure mean blocked?
- 4 What happens when a message failed to send?
- 5 What causes message failed to send on iPhone?
- 6 What does it mean when a text message says failed?
- 7 How do you know if your texts are blocked?
- 8 What happens if you text someone who blocked you?
- 9 How do you know if someone blocks your phone number?
- 10 ‘Why won’t text messages send on my Android?’: 4 ways to troubleshoot your Android device if it won’t send texts
- 11 Related coverage fromHow To Do Everything:Tech:
- 12 How to Fix it: “Why are my text messages not sending on my iPhone?”
- 13 How to Fix it: Text messages not sending, Android
- 14 If you can’t send or receive messages on your iPhone, iPad, or iPod touch
- 15 If you see a red exclamation point
- 16 If you receive messages on one device but not the other
- 17 If you have issues with a group message
- 18 How to Fix It When Your iPhone Can’t Send Text Messages
- 19 How to Fix iPhone Text Messages Not Sending
- 20 Didn’t Work? What to Do Next
- 21 Can’t Send Text Messages From Android? 4 Fixes to Try
- 22 Why Can’t I Send Text Messages on My Android?
- 23 What to Do When You Can’t Send Text Messages From Android
- 24 Restore Communication with Your Contacts
- 25 My iPhone is Not Sending Text Messages (What You Can Do)
- 26 Text Messages Not Sending on Android? Quick Solutions Here
- 27 Tip 1. Soft Reset Your Phone
- 28 Tip 2. Clear Cache on Your Phone
- 29 Tip 3. Clear System Junk on Your Phone
- 30 Tip 4. Force Stop the Message App
- 31 Tip 5. Factory Reset Your Android Device
- 32 Bonus Tip. How to Backup Text Messages on Android?
- 33 The Bottom Line
- 34 10 Reasons Why Some Messages Don’t Get Delivered
- 35 1) The recipient’s phone is switched off
- 36 2) False negative
- 37 3) The number is roaming (abroad)
- 38 4) The sender you are using is prohibited
- 39 5) The carrier is blocking the SMS
- 40 6) Local regulations restrict SMS text messages
- 41 7) The number might be in the Do Not Disturb list
- 42 8) The handset settings have “receive SMS messages” turned off
- 43 9) Conflicting SMS applications
- 44 10) The carrier is experiencing technical difficulties
- 45 Conclusion
- 46 Is your messaging app no working? Try these fixes
- 47 Outages and reception
- 48 Restart the phone
- 49 Check your mobile plan
- 50 Clear the cache and data
- 51 Inspect the SIM card
- 52 Did you recently install any new apps?
- 53 Reset the network settings
- 54 Factory reset your phone
Why would a text message not be delivered?
Invalid Numbers This is the most common reason that text message delivery can fail. If a text message is sent to an invalid number, it won’t be delivered – similar to entering an incorrect email address, you will get a response from your phone carrier informing you that the entered number was invalid.
How do I fix a message that failed to send?
How to Fix it: Text messages not sending, Android
- Check your network connection.
- Force stop the Messages app.
- Or restart your phone.
- Get the most up-to-date version of Messages.
- Clear the Messages cache.
- Check that the issue isn’t with just one contact.
- Verify that your SIM card is properly installed.
Does message send failure mean blocked?
If you’re blocked from operator end: The moment you send the SMS, you will see the delivery report as failed, SMS would not be send and you might get charged for the same. If you’re blocked from your network operator then you should call them and unblock, if you haven’t did any unethical in the past.
What happens when a message failed to send?
The message send failed means that for one of many possible reasons you can’t iMessage that particular contact. Their phone can be turned off, no signal, etc. They can even have switched to Android and not deactivated iMessage first.
What causes message failed to send on iPhone?
There are several reasons for this: The person that you sent the message to doesn’t have an Apple device. iMessage is turned off on your device or on your recipient’s device. iMessage is temporarily unavailable on your device or on your recipient’s device.
What does it mean when a text message says failed?
FAILED = Service provider did not accept the message of the carrier and delivery is not possible. Don’t be jarred, this is an easy fix. A messaging carrier might reject the text due to technical issues rather than human error.
How do you know if your texts are blocked?
If you suspect you have indeed been blocked, first try to send a courteous text of some kind. If you get the “Delivered” notification underneath it, you weren’t blocked. If you get a notification like “Message Not Delivered” or you get no notification at all, that’s a sign of a potential block.
What happens if you text someone who blocked you?
The person whose number you’ve blocked won’t receive any sign that their message to you was blocked; their text will simply sit there looking as though it were sent and not yet delivered, but in fact, it will be lost to the ether.
How do you know if someone blocks your phone number?
Call your contact back with a masked number.
- If the call goes through like usual–e.g., five or more rings–then your contact has blocked your number.
- If the call still stops after a ring or less and diverts to voicemail, your contact’s phone is dead.
‘Why won’t text messages send on my Android?’: 4 ways to troubleshoot your Android device if it won’t send texts
- If yourAndroid isn’t sending text messages, the first thing you should check is that you have a strong signal — without cell or Wi-Fi access, your texts will go nowhere. A gentle reset of anAndroidphone will typically resolve any issues with outgoing messages, but you may also force a power cycle reset if the problem persists. Additionally, clearing the cache of your text messaging application might help to refresh it and erase any bugs
- More articles may be found on the Business Insider homepage.
If you are experiencing difficulties sending texts from your Android phone, it is likely that one of the device’s key operations has been compromised, and you must address the issue as soon as possible. Fortunately, resolving the issue is generally a straightforward process. In fact, the same strategy that worked for your NintendoEntertainment System in 1985 will most likely work for your Android in 2020: simply switch the device off and on.
Check out the products mentioned in this article:
Photo: Make sure your SIM card is properly aligned. Business Insider obtained this information from Antonio Villas-Boas. Just one more thing to do before you head to the repair shop: double-check that your phone’s SIM card is correctly inserted before heading to the store. You may either use a special tool to pop out the SIM tray or unwind a little paperclip and insert it into the tray’s eject hole using your fingers. If the card was physically out of place, it is likely that this was the source of the difficulty.
Related coverage fromHow To Do Everything:Tech:
As a result, your SMS message was not delivered. Ugh. Despite the fact that it is inconvenient, there is most certainly a simple solution to the problem. In this blog article, we’ll go through how to troubleshoot a few issues that can occur on both iPhone and Android devices and may be the source of your texting problems.
How to Fix it: “Why are my text messages not sending on my iPhone?”
Before we get into the probable reasons why your messages aren’t getting sent, let’s get some background information: iPhone delivers text messages as aniMessages (the blue bubbles) or as anSMSs (the red bubbles) (the green bubbles). When it comes to sending messages, you have two options: Wi-Fi or cellular connection. When it comes to sending plain text messages, you only have one option: cellular connection. Text communications can be transmitted as SMS messages as a backup if iMessage is not available (or is turned off).
- And, in case you haven’t already, here’s what you should do: If you notice a red exclamation point next to your text with the alertNot Deliveredunder it, tap on the exclamation point and then tapTry Again to retry the delivery.
- Didn’t work for you?
- The easiest culprit to discover is your network connection, which is the first step.
- If you have poor mobile coverage, you may have to wait until you have a more reliable connection before sending your text message.
- Take a look at the following: Is the Wi-Fi feature on your iPhone turned off?
- Before we go into the probable reasons why your messages aren’t getting delivered, let’s get some background information on the situation. In the case of an SMS, the iPhone transmits a text message as aniMessage (the blue bubbles) or as anSMS (the green bubbles). SMS (Short Message Service, often known as plain text) can only be transmitted over a cellular connection, but iMessage may be delivered over either a Wi-Fi or a cellular network. SMS text messages can be sent as a backup option if iMessage is not accessible (or is turned off) on the device. Problem-solving techniques for dealing with both sorts of communications will be covered in depth. If you haven’t previously, please take the following steps: The red exclamation point with the alertNot Deliveredunder your text indicates that the message has not been sent. Tap on the exclamation point and then tapTry Again to resend the message. TapSend as Text Message if it doesn’t work for you. Not working for you? These are some solutions to try if your iPhone is not transmitting text messages. Step 1: Verify that you have adequate cellular service or a wireless Internet connection. Begin by identifying the most obvious suspect: your Internet connection. Sending text messages is impossible if you do not have access to a mobile or Wi-Fi data network. In the event that you have poor mobile coverage, you may have to wait until you have a better connection before sending your text message out. Are you in close proximity to Wi-Fi or other sources of internet access? Take a look at these: Check to see whether you have turned off Wi-Fi on your iPhone.
Is your phone on airplane mode? This disconnects you from both your Wi-Fi and cell phone connections.
- Using Airplane mode on your device? This disconnects you from both your Wi-Fi and cell phone connections at the same moment.
2nd step: Verify that iMessage has been activated. A number of factors might be contributing to your inability to send an iMessage, which is being delivered as an SMS instead.
Some of these factors include: This is because your receiver does not have an Apple device, or because iMessage is temporarily unavailable on either your or their Apple device. Check to see if your iMessage is activated.
- Navigate toSettings and then scroll down to Messages. If theiMessagetoggle is gray, turn it on
- Otherwise, leave it off. Last but not least, turn on MMS on your iPhone. Is your iPhone unable to send photos or videos? To transmit a multimedia asset (such as an image, GIF, or video) in a text message, make sure that MMS Messaging is enabled as well as the text messaging mode you’re using. To view it, you’ll need to scroll down a bit more.
3rd step: Restart your smartphone. If none of the above mentioned procedures have worked, restart your iPhone. Possibly all it need is a fast reboot. Locate your iPhone’s model number on this page to learn the quickest and most convenient way to restart it. Step 4: Confirm that the problem does not stem from a single point of contact. If you’ve tried restarting your phone and your text message is still not sending, it’s possible that the problem is with the recipient. Take a look at the suggestions below.
Why is my iPhone not sending text messages to one person?
3: Restart your phone to complete the process. Attempt to restart your iPhone if the methods outlined above have not been successful. Some things may just require an update. Using this page, you can find the quickest and most convenient way to restart your iPhone. Ensure that the problem is not limited to a single contact in step four. If you’ve tried restarting your phone and your text message is still not sending, it’s possible that the problem is with the contact. Keep reading for some useful hints.
- Select the contact’s name from the drop-down menu. Click on Info
- Click on Info again
- If you see “Unblock this Caller” towards the bottom of the screen, hit it to remove them from your blocked list.
Is the phone number on their business card correct?
- If the contact is already saved on your smartphone, proceed through steps 1-3
- Otherwise, proceed to step 4. You may find their phone number in the “mobile” section. Also, double-check that you haven’t forgotten to include an international country code, if appropriate.
Why is my iPhone not sending messages to Android?
If your text messages are not being delivered to an Android smartphone, it is possible that SMS has been turned off on your iPhone. Android users may only receive SMS messages, not iMessages. The following is the procedure for turning on SMS:
- Go to Settings > Messages > Find and toggle on “Send as SMS” in the Messages section.
Step 5: Reset the network settings. If none of the suggestions above are successful, you may try resetting the network settings on your phone as a last resort. Even if you’ve previously confirmed that you have a connection to Wi-Fi, cell service, or both at this stage, it’s possible that your device may not truly have a connection even though it appears to; the connection may have been disrupted at any point throughout the verification process. The network settings on your iPhone are in charge of both your Wi-Fi and cellular connections, so resetting them should restore your phone’s ability to connect (your data will not be lost).
To restore your network settings, follow these steps:
- Navigate to theSettings menu. Go to Settings > General > Reset at the bottom of the screen > Reset Network Settings > Enter your passcode if asked
How to Fix it: Text messages not sending, Android
Because Messagesapp is the default messaging application for Android phones, the following instructions are for using it. Be aware, however, that the specific steps listed below may alter significantly from one telephone to the next. Step 1: Verify that your network connection is operational. You will be unable to send text messages unless you have access to a cellular or Wi-Fi network. If your cellular connection is poor, you may have to wait until you have a better connection before you can send your text message.
Take a look at the following: Is the Wi-Fi on your device turned off or disabled?
- Take a swipe down from the very top of the screen
- Wi-Fi may be found by pressing the down arrow. Wi-Fi should be enabled. You can touch on the accessible network and input the password if necessary if you don’t have a network that is automatically connected to it.
Is your phone on airplane mode? Try one of the following:
- From the top of your smartphone, swipe down to see the menu. If the airplane is already running, tap it to switch it off.
You can also do the following:
- If you have airplane mode turned on, go to Settings > Connections > Tap the toggle to switch it off if it is.
Step 2: Force the Messages application to close.
If your text message failed to transmit, it is possible that the program itself will need to be restarted. To force the Messages app to close, do the following:
Step 3: Restart your phone, if necessary. You might also simply reset your phone from the beginning. It’s possible that our phones only require a fast reset to restore everything back to regular operation. To restart the computer, hold down the power button for 30 seconds. Step 4: Download and install the most recent version of Messages. It’s possible that you don’t have the most recent version of Messages installed. To see if your app has been updated, do the following:
- Open the Playstore application. Select your Google picture from the upper right corner of the screen. Select My applications and games from the drop-down menu. If there has been a recent update to Messages, it will be listed in theUpdateslist
- Otherwise, it will not be included.
Step 5: Delete all of the messages from your inbox. Applications can store temporary files in order to speed up load times and improve the overall user experience (i.e., search history or video thumbnails). After some time has passed, the cache may have accumulated and may cause things to become slower. It may be cleared to free up storage space and may even enhance the performance of your device. To clear the Messages cache, do the following:
- Activate Settings, then open Apps, then open Messages
- Tap onStorage, then tap onClear Cache
Step 6: Confirm that the problem is not limited to a single contact. Could it be that your text is not being sent to only one recipient? Check to see whether their phone number is valid, and if necessary, include an international country code. Is it possible that you blocked them by mistake?
- Open the Phone application
- Select the icon with the three vertically stacked dots from the drop-down menu. TapSettings
- TapBlocked Numbers
- And then tapDone. If a phone number is blocked, it will be included on this list of prohibited numbers. Unblocking a contact is as simple as tapping the red line next to their phone number.
Step 7: Check to see that your SIM card has been correctly inserted. Is it possible that the caching did not work? Check to ensure that your SIM card is properly inserted. To remove your SIM card and re-install it, follow these steps:
- Make sure you turn off your phone. Insert a paper clip or SIM removal tool into the hole in the SIM card tray using a paper clip or SIM removal tool. The SIM card may be located on the phone’s side or beneath the back plate. Gently pry the SIM card tray out of the way. Replace it in a safe and secure manner.
Step 8: Perform a factory reset on your Android device. This should be your final attempt to figure out why your text messages aren’t getting sent. A factory reset will return your device to its pre-failure configuration. Before you do anything, make a backup of your data to ensure that you don’t lose anything. To factory reset your Android device, follow these steps:
- Choose General Management
- Locate the Resetoption
- Select Factory data reset
- And press OK.
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If you can’t send or receive messages on your iPhone, iPad, or iPod touch
Learn what to do if you receive an alert when you send a message, or if you are unable to send or receive messages at all. If you still want assistance, please select your problem from the list below to discover what to do next.
If you see a red exclamation point
If you notice a green message bubble instead of a blue message bubble, this means that the message was delivered via MMS/SMS rather than through the iMessage app. There are a variety of causes for this, including:
- It’s possible that a message was delivered via MMS/SMS rather than iMessage if you see a green message bubble rather than a blue one. The following are some of the factors contributing to this situation:
Learn the distinctions between iMessages and MMS/SMS communications in this article.
If you receive messages on one device but not the other
For example, if you have an iPhone and another iOS or iPadOS device, such as an iPad, it is possible that your iMessage settings are configured to receive and initiate messages using your Apple ID rather than your phone number. To see if your phone number is configured to send and receive messages, go to SettingsMessages and select SendReceive from the drop-down menu. However, if your phone number does not appear on the list, you may link the phone number to your Apple ID so that you can send and receive iMessages from your phone number.
Text Message Forwarding may also be set up so that you can send and receive MMS and SMS messages on all of your Apple devices at the same time.
If you have issues with a group message
Whether you’re participating in a group chat and you suddenly stop getting messages, double-check to see if you’ve left the group. Open Messages and choose the group message from the list. A notification stating that you have exited the chat indicates that you have either exited the conversation or that you have been removed from the group messaging. You can only join a group message if someone in the group invites you to do so. To begin a new group message, type the following:
- Whether you’re participating in a group chat and you suddenly stop getting messages, double-check to see if you’ve left the group conversation altogether. Open Messages and choose the group message from the drop-down menu that appears. A notice stating that you have exited the chat means that you have either exited the conversation or that you have been removed from the group conversation. You can only join a group message if someone else in the group invites you to do so, otherwise you cannot. To create a new group message, just type the following into the message field:
If you are experiencing any other problems with a group chat, you may need to delete the conversation and start a new one to resolve them. To remove a group message, follow these steps:
- Locate the discussion that you wish to remove under Messages and click on it. Swipe to the left to leave the chat. Select Delete from the drop-down menu.
When you delete a communication, you will not be able to retrieve it. Take a snapshot of a message if you wish to save certain sections of it. To save an attachment from a message, click on the Download option in the message. The photo or image will be stored to your Library in the Photos app when it has been downloaded. Date of Publication: The maximum number of characters is 250. Thank you for taking the time to provide comments.
How to Fix It When Your iPhone Can’t Send Text Messages
When your iPhone is unable to send text messages, you may feel as if you are cut off from family and friends. While you might be concerned that something is permanently wrong with your iOS device, it’s possible that this isn’t true. If your iPhone is unable to send text messages, try these simple steps to resolve the problem. Text messages are sent from the iPhone using the Apple iMessage network or through conventional SMS text messages to non-Apple devices. The guidelines in this article apply to all types of messaging, and the methods are applicable to all iOS versions that are currently supported.
How to Fix iPhone Text Messages Not Sending
Text message failure on your iPhone can be caused by a variety of factors, including issues with the cellular network or simple software oversights. Here are some of the most common. It is possible that problems will only become apparent after they have been resolved. If you want your iPhone to start sending text messages again, follow the steps below.
- Join a network to share resources. If your iPhone is not connected to a cellular or Wi-Fi network, it will not be able to send text messages. If your SMS are not being delivered, this is where you should begin. (See also: How to fix an iPhone that is unable to connect to a Wi-Fi network. ) Even if you are able to browse a web page, texting will continue to fail unless the problem is due to the network you are using. If you don’t have internet connection and are unable to send messages, although your Wi-Fi and cell data are both turned on, you are most likely outside of a service region or the cellular network is unavailable. Airplane Mode may be toggled on and off. Disable Airplane Mode, or switch it on and then off many times to compel the phone to discover a network connection automatically. Your iPhone should automatically reconnect to a working network, and your texts should be delivered. Otherwise, walk outdoors or to a location where you know there is good cellular or Wi-Fi service
- If the messages still won’t send after that, try again later. Confirm the phone number and email address of the receiver. If your SMS are still not being sent, double-check that you have the proper contact information. Make sure you have the recipient’s phone number, or, if you’re using the Messages app, the recipient’s email address. If you have established that you have sent messages to the correct person but have not received any responses, it is possible that the receiver has blacklisted your phone number. The fact that they are not seeing your texts gives the idea that they are not going through
- Nevertheless, this is untrue. Close and reopen the Messages application. When dealing with memory management issues, it is sometimes necessary to exit and restart the application. Then force-quit the messaging program and give it another shot. Restart the iPhone if necessary. Many issues can be resolved by just restarting your device. In this particular instance, it may not be sufficient to resolve the situation, but it is a quick and straightforward step that should be attempted before moving on to more difficult alternatives. Check the current condition of the iMessage system. It’s possible that the issue is unrelated to your iPhone
- For example, it’s possible that the Apple servers are down. Examine the Apple System Status page to discover whether iMessage is experiencing any difficulties. If there is a problem, you’ll have to wait for Apple to fix it
- Otherwise, you’ll have to wait. Check to see if the message type you want to send is supported. Not every type of text message is supported by every phone provider. SMS (Short Message Service), which is the industry-standard text-messaging system, has widespread adoption. Multimedia Messaging Service (MMS), which allows you to exchange photographs, videos, and music, is not supported by every firm, however. If you’re not sure whether or not your phone carrier supports the type of text you’re attempting to send, check with them. The following carriers presently allow MMS messaging: AT&T, T-Mobile, Sprint, MetroPCS, U.S. Cellular, and Verizon Wireless
- Enable Group Messaging. You should double-check the settings to see if they allow you to send photos and videos, as well as text messages to groups of people, if the text message you’re trying to send has any of these elements. SelectSettingsMessages. ToggleMMS MessagingandGroup Messagingto theOn(green) position underSMS/MMS
- Verify that the phone’s date and time settings are up to current. In order for network-based services to function properly, your iPhone must be configured with the correct date and time settings. SelectSettingsGeneralDateTime, then toggle the Set AutomaticallyswitchtoOn switch to the on position (green). It is necessary to switch it off and on again if it is already on. Reactivate your iMessage account. If you send text messages over iMessage, be sure that iMessage is enabled in your device’s settings. It’s possible that the setting was mistakenly turned off, which would explain the problem. Choose SettingsMessages from the drop-down menu, and then change theiMessageswitch to On (green). Reset the network settings. A series of options on the iPhone that affect how the phone connects to cellular networks is known as the Network Settings. Any errors in those configurations might cause problems while sending messages. It is necessary to reset your network settings in order to resolve these issues. Change the carrier settings if necessary. There are secret carrier settings on your iPhone that allow your phone to interact with the cellular network in order to make calls, send data, and send text messages. These parameters are updated on a regular basis by wireless providers. By upgrading your carrier settings, you can ensure that you have the most recent version. iOS should be updated. The most recent version of iOS is always the most up-to-date version, which includes the most recent feature upgrades and bug fixes. When you are experiencing difficulties, it is usually a good idea to upgrade iOS.
Didn’t Work? What to Do Next
If you’ve done all of the instructions above and your iPhone is still not sending text messages, it’s time to consult with a professional technician. Make an appointment at the Apple Store for technical assistance. FAQ
- What is the best way to send a voice message on an iPhone? Open a discussion in the Messages app, then press and hold theRecord Audiobutton to record a message for later listening. Use thePlay Messagebutton to listen to a preview of your recording before sending it, and then theSend Audiobutton or theDelete Audio Recordingbutton to send it or delete it, as appropriate
- What is the best way to schedule a text message on an iPhone? A text message may be scheduled on an iPhone using the Shortcuts application. Select Create Personal Automations from the Automation menu, and then follow the on-screen steps to create and schedule your SMS message. What is the best way to erase a text message on an iPhone? Continue by tapping and holding your finger on the message bubble and selectingMore. When you have finished selecting the messages or chats you wish to delete, click on the trash can symbol. Keep in mind that deleting communications is irreversible
- Once anything is deleted, it is gone for good. What is the best way to block a text message on an iPhone? Choose the name or phone number at the top of the chat and then chooseBlock This Caller to prevent messages from being sent to you by that person or phone number. If you go to SettingsMessagesBlocked Contacts, you will be able to see and manage your banned list. What is the best way to unsend a message on an iPhone? Unfortunately, once a text message has been sent, it cannot be retrieved. If you act quickly, you may be able to cancel the message before it is sent. It is possible for the recipient to view your message once it has been delivered. Make sure it is the message you intend to send before pressing the Send button. What does a moon symbol on my iPhone text message mean? The half-moon icon next to a message indicates that you have engaged the Do Not Disturb mode for that chat or that you have muted that specific contact in the conversation. If Do Not Disturb is enabled for a particular discussion, all notifications from that conversation are hushed. Alternatively, you may unmute a discussion by sliding left on it and selecting the bell symbol.
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Can’t Send Text Messages From Android? 4 Fixes to Try
Despite the widespread use of secure instant messaging programs such as WhatsApp and Facebook Messenger, text messages remain the most common method of communication. When you are unable to send text messages on your Android device, you will be concerned about whether or not you are missing any messages that have been sent to you. Even worse, you could be concerned that your device has been hacked, although there’s a very little likelihood that this is the source of the problem. It is our goal to assist you through each step necessary to remedy the problem and restore connection with family, friends, and coworkers.
Why Can’t I Send Text Messages on My Android?
Text messaging necessitates the use of three different components: your device, the messaging software, and a mobile network.
The failure of all three components can occur at different stages for a variety of causes, including:
- There is no signal
- There is insufficient airtime. Incorrect settings
- It is possible that the cellular network will not be able to transmit or receive messages
- The network is overloaded with traffic. It’s possible that the number you’re calling is invalid or disconnected
- It’s possible that the phone has been damaged. The gadget has been configured to operate in flight mode. The SIM card has not been properly inserted
- It is possible that the messaging app is unstable or malfunctioning. Invalid settings for the messaging center (SMSC)
All of these difficulties may be difficult to detect and may only become apparent after the problem has been resolved. So, let’s see if we can get your Android handset to send text messages once more.
What to Do When You Can’t Send Text Messages From Android
You should be able to continue texting from your Android phone after going through these troubleshooting procedures.
- Determine whether you have enough airtime on your phone plan to send text messages before you send any. It’s possible that you’re attempting to send a lengthy message that will require additional airtime before it can be delivered
- Check the reception of your device because it may be interfering with the sending and receiving of messages and phone calls from your smartphone. If you’re at home, look for a location with better reception or invest in a signal booster to increase reception quality.
- Check the status updates provided by your cellular service provider on network difficulties. Confirm that the phone number to whom you’re sending the messages is correct and legitimate before sending the messages. It’s possible that you typed in a few incorrect numbers or the incorrect code, which resulted in the message being sent to an invalid number. Check to see if your service provider supports SMS, MMS, or RCS communications. Check to see if Messages is your default text messaging application. Check to ensure that yourSIM card is correctly placed into the port. If this is the case, check the status or notification bar on your smartphone to determine if the mobile network is still operational. You should try again if you receive the “No SIM card” notice
- However, if your phone still does not recognize the SIM card, you should try it on another phone or contact your network provider. It is necessary to restart your phone in order for it to be refreshed if you are experiencing an unending loop or a malfunction and to install any operating system upgrades that the Messages app requires.
- Disable the Airplane Mode on your device. When Airplane Mode is engaged, it disables all wireless connectivity, including the ability to make and receive phone calls, as well as the ability to send and receive text messages. To turn off Airplane Mode, go to SettingsConnectionsFlight Mode and toggle it to the Off position. To resolve any memory management issues that may be interfering with your ability to send text messages from your smartphone, close and restart the Messages application on your device. Sending text messages should work again after you’ve updated Android to resolve any bugs or repair any issues relating to the Messages application. In order to update the operating system on your Android smartphone, go toSettingsSoftware Updateand apply any outstanding updates, or SettingsSystemAdvancedSystem Update, depending on the model of your Android device
- The messaging software should be updated to fix any bugs or obscure issues that are stopping you from sending text messages.
1. Check Blocked Numbers
If you are unable to send text messages to a certain individual, it is possible that their number has been banned.
- In order to determine whether or not it has been blocked, openContacts, touch on the person’s name, and look for theBlockicon (circle with a diagonal line) next to the name or phone number
- Click on the three dots located at the top right corner of your screen, then select Unblock to resume sending text messages to the person you blocked.
It’s possible that the other person has blocked you as well, in which case you may be able to send but they will not get your message, as described above. Another possibility is that someone is not replying to your messages, giving you the feeling that your communications are not being received.
- Text message recipients can be notified if they have received your text messages by turning on Read Receipts in their phones. Click on the three dots next to Messages, then select SettingsMore SettingsText Messages, and then change theDelivery Reportsswitch to the on position to enable Read Receipts.
2. Clear Your Text Message App’s Cache and Data
Clearing the cache in the Messages app helps to refresh the program and erase any bugs that may have occurred.
- To delete the cache, go toSettingsApps and select Messages (or your preferred Messaging application).
- To erase the app’s data, select Clear data from the menu bar and then click OK to finalize the operation.
Once your smartphone has been restarted, you can attempt sending the text messages again.
3. Reset SMS Settings to Default
If you transferred SIM cards before the problem began, it’s conceivable that the default SMS settings were altered as a result of the swap. When sending text messages, this presents a hurdle because every service provider has different/unique settings that allow them to transmit messages successfully in diverse situations.
- To restore the default SMS settings on your phone, open Messagesapp and selectSettings from the menu bar.
- Reset all of your device’s settings to their defaults, then restart it and try to send a text message again.
4. Check SMSC
It is similar to the Access Point Names (APNs) that you require for mobile internet connections in that the SMSC or Message Center Number is used. SMSC (Short Message Service Center) is a service that is exclusive to each network provider and allows you to send text messages.
- Check the SMSC on your smartphone by openingMessagesapp and then tapping the three dots on the right side of your screen to get theSettings
- More Options may be found by selecting More Settings.
- Check the Message Center section at the bottom for the phone number of your carrier’s message center.
Note: You may also check the operator’s website to see if the message center number on your phone matches the one on the website. It is important to note that if yours is different or absent, you must input it in the Message Center section and then touch OK to save it. If you are still unable to send text messages from your Android device after attempting the above mentioned remedies, contact your service provider for help.
Restore Communication with Your Contacts
Attempt to send text messages from your Android handset after performing all of the above tests and solutions. If this does not resolve the problem, take your device to a repair shop or contact your cell carrier for additional assistance. Do you know of any alternative solutions to the problem of being unable to send text messages from Android? Please share your thoughts in the comments section.
My iPhone is Not Sending Text Messages (What You Can Do)
Your phone isn’t sending text messages anymore, is it? It’s likely that the problem is something straightforward, and that it can be resolved in a matter of minutes. When it comes to repairs, however, a more sophisticated solution is required, or your equipment will need to be serviced, which is when you should seek professional assistance. There is almost always a simple and easy solution to concerns involving iMessage and SMS transmissions. We’ll present a list of difficulties that frequently occur, as well as remedies to these three typical issues that may cause messages to be sent on your iPhone but not received by the recipient.
You may always arrange a phone repair with Puls specialists for a convenient repair that comes to you if none of the above methods are successful.
My iPhone won’t Send iMessages
Having problems with your phone’s ability to send text messages. It’s likely that the problem is something easy, and that it can be resolved in a matter of minutes. When it comes to repairs, however, a more sophisticated solution is required, or your equipment will need to be serviced, which is when you should call for assistance. There is almost always a simple and easy solution to difficulties involving iMessage and SMS. This section will cover the most frequent difficulties that occur on iPhones and the answers to these three main issues that may cause messages to be sent but not received.
You may always arrange a phone repair with Puls specialists for a convenient repair that comes to you if none of the above methods are effective.
- In order to get started, you’ll need to sign out of iMessage and sign back in again via the ‘Settings’ menu. Shortly after, return to SettingsMessages and touch on the ‘SendReceive’ button to access the feature. Finally, select ‘Apple ID: (your Apple ID)’ from the drop-down menu and select ‘Sign Out’. Sign back in with your Apple ID and send an iMessage to someone who has an iPhone to see how it works.
Other popular solutions include restarting the device and realizing that the person you are attempting to call may no longer be using an iPhone, among other things. This alone has the potential to cause messages to display as a green chat bubble instead of the distinctive blue chat bubble that indicates whether the receiver is composing a message or has read your message. The good news is that there are still a plethora of ways for you to stay in touch with individuals who are important to you, whether it’s through WhatsApp, SMS, or Facebook Messenger.
My iPhone Won’t Send Text Messages (SMS)
It is recommended that you examine your network settings if your iPhone is not delivering SMS texts. SMS messages not being sent are frequently caused by user mistake, such as placing your phone in ‘Do not disturb’ mode, among other things. Determine whether a user error is to fault for your iPhone’s inability to send iMessages by eliminating the following alternatives from consideration.
- Look for a cellular signal on your phone. Messages cannot be sent if there is no signal. It’s possible that the mobile phone number you’re attempting to call has been disconnected or has just changed. In this case, you might want to try calling them. Airplane mode is on. This means that you will not receive any texts or notifications for that matter till you turn off airplane mode on your phone
Your Service Provider is Experiencing Outages
Photograph courtesy of Mac Rumors If you want to find out, go to the website of your service provider and look for outages in your neighborhood. You may receive a text message notice before or after an outage is fixed if there is a problem with your internet connection. Finally, if you are unable to get information regarding outages on the internet, contact your service provider or make a test call to determine whether you have the capacity to make a phone call.
Schedule A Repair with Puls
Our skilled professionals are masters in repairing iPhones, and you can always bring your smartphone in to have it checked at by one of them. Look toPuls for all of your iPhone repair requirements, and you’ll have an easy repair procedure that you can complete at your convenience. Performing a simple remedy like this is not only cost effective – but it will also save you a significant amount of time on travel, parts, time, labor, and all of the other factors that contribute to the creation of a collective pain.
Moshe Beauford is a journalist, copywriter, and blogger who lives in New York City.
Published in magazines such as GeekTime, Paste Magazine, Property Casualty 360, and Claims Magazine, his work has garnered widespread attention. In his leisure time, he enjoys cooking, writing music, and playing the violin, among other things.
Text Messages Not Sending on Android? Quick Solutions Here
The inability to send texts from Android phones has been reported by a large number of users. If you are one of those people who is seeing an error message stating that you are unable to send text messages on your Android phone, then the remedies provided in this article will help you resolve your issue. Why am I unable to send text messages on my Android device? It was my practice to send a text message and then quit the messaging program. I subsequently discover that the message has not been sent and that there is a loading sign next to the message when I go to check.
- Why aren’t my SMS messages getting delivered?
- Text messages are one of the most ancient means of communication still in use today.
- However, this does not rule out the possibility of the communications being utilized in the future.
- Despite the fact that the messaging capabilities can function perfectly well even when there is no network connection, it is possible that the messaging feature will not function correctly at times.
Tip 1. Soft Reset Your Phone
Soft reset refers to the process of just restarting your phone. Giving your phone a new start might sometimes be all that is required to resolve an Android problem. You might try turning off your phone for a few minutes and then turning it back on to see if it works for you. Of course, you may just simply click on Reboot to restart your computer. By approaching your problem in this manner, you will have the best opportunity of resolving it.
Tip 2. Clear Cache on Your Phone
The most popular cure for certain Android issues is to clear the cache memory on the device. As a result, many technicians frequently advocate this technique. You may erase the cache on your Android phone by following the procedures outlined below:
- Select the Application from the Settings menu, and then click on the Application Manager button. Swipe the navigation bar to reveal a list of available apps, and then search for the Message application. As soon as you access the App information, the options to clear data and clear cache will be shown. You might try clearing both the Data and Cache on your smartphone and restarting it to check if the problem has been resolved or not. You should clear the cache on your phone.
Tip 3. Clear System Junk on Your Phone
If clearing the cache on your Android phone does not resolve the issue of text messages not being sent, you may need to remove the system garbage on your Android device even further. Despite the fact that practically all mobile users want a system trash clear option, mobile developers are rarely interested in building a similar built-in capability. Therefore, many Android users turn to a third-party program to clean up their system and free up space on their phone’s hard drive. DroidKit is well-liked and trusted by Android users around.
Consider the following outstanding feature of DroidKit before proceeding with the free installation:
- Remove four types of junk from your computer: big files, cache files, APK files, and active applications. Support for almost all Android devices, including the most popular Android manufacturers and operating system versions
- Choose what you want to clean: With a few easy presses, you can see and pick what to clean.
Let’s take a look at how to clean out the system garbage on your Android phone. Step 1: Launch DroidKit on your computer’s desktop. Select theClean System Junkmode from the drop-down menu. Select Clean System Junk Mode from the drop-down menu. Step 2.On theClean System Junkpage, press the Start button to begin the cleaning procedure. To begin the Clean Process, press the Start button. Step 3: Connect your Android device to your computer via a USB cord. To allow the software to scan your Android phone for garbage data, press the Start button.
Connect your Android device to your computer via a USB cable. Step 4.Select the unwanted data that you want to remove from your computer. To begin the process of freeing up storage space, selectClean Now from the menu bar. Examine and choose the cache data to be cleaned.
Tip 4. Force Stop the Message App
Here is how to clean out the system garbage on your Android phone: step by step instructions. Using DroidKit on your PC, follow these steps: Clean System Junkmode may be accessed by clicking on the button. Remove Junk from the System option. On the Clean System Junkpage, click on the Start button to begin the cleaning process. Step 2. To begin the Clean Process, press the Start button on the keyboard. Connect your Android device to your computer using a USB cord in step three. To allow the software to search your Android phone for unwanted data, press the Start button.
To clear up trash data, go to Step 4 and pick what you want to clean up.
Select Cache Data to Clean from the preview window.
- Navigate to the Settings menu and select the Application to use. To see all of the applications in the Application Manager, slide down from the top of the screen. Now, seek for the Messaging application in the list and choose it when you locate it. As soon as you access the app’s information, you will notice an option labeled Force Stop. Restart your smartphone once you have tapped on it. Stopping the Message App by force is not recommended.
Tip 5. Factory Reset Your Android Device
If all of the previously mentioned solutions fail, the final option for resolving the problem is to restore your Android phone to its factory settings. Performing a factory reset will return your phone to its factory-fresh configuration. You are now able to proceed with the necessary procedures. Don’t forget to build an Android backup of all of your Android data files before you progress with the rest of the processes. This is because, after you have factory reset your device, all of the data and files that are currently on it will be wiped.
- Make a selection in the Phone’s Settings
- Look for the Backup and Reset option on the menu bar. You will find an option for “Factory Data Reset” under the Backup and Reset settings, which may be found at the bottom of the page. To reset your phone, press the Reset button.
Reset Your Android Device to Its Factory Settings Despite the fact that every piece of data on your phone will be deleted, you will be able to send texts from your Android phone once again.
Bonus Tip. How to Backup Text Messages on Android?
Similarly to the example above, the Message app may occasionally fail to function properly, resulting in the loss of essential messages. The creation of a backup of your Android SMS becomes quite important in this situation. Other third-party programs that can assist you in backing up your Android texts to your computer in addition to utilizing a USB connection or Google Drive are available for download. AnyDroid is a good option in this case. The following are some of the characteristics of AnyDroid.
AnyDroid– Backup Android Messages
- It completes the backup of all your messages in a matter of minutes with only one click. Backs up your communications to your computer in readable formats such as HTML, TXT, and pdf, allowing you to access them at any time. Support for backing up your images, videos, contacts, notes, calendars, documents, applications, and other data is also available.
Now, install AnyDroid on your computer and follow the instructions below to backup text messages on your Android phone using AnyDroid: Step 1: Open AnyDroid on your PC and configure it. Utilize a USB cord to connect your phone to your PC. Step 2. After the computer has successfully recognized your device, the primary interface will appear as shown below. To control the text messages on your Android device, go to Settings > Messages. Step 2: How to Back Up Text Messages on an Android Device Step 3: Select the messages that you wish to save a copy of.
Step 3: How to Back Up Text Messages on an Android Device
The Bottom Line
If you give these approaches a go, you won’t be complaining about your phone not sending text messages anymore. These are the most successful approaches to resolving your problem. In addition, these approaches may be used to resolve the message+ keeps pausing and not getting text messages errors that may occur on your Android phone.
The moment has come to call your service provider so that they can assist you in resolving the issue that has been plaguing you. As a member of the iMobie team and a die-hard Apple enthusiast, I like assisting more users with a variety of iOS and Android-related difficulties.
10 Reasons Why Some Messages Don’t Get Delivered
Making a phone call to a friend? You’ll be able to tell right away whether their phone has been switched off. But what about a piece of writing? It’s possible that you’ll never know whether or not your message was received. Global messaging using A2P (Application to Person) messaging services (also known as SMS API platforms) is hard since the majority of the heavy lifting is done behind the scenes. Today, we’re going to go through the most common reasons why SMS text messages aren’t sent properly.
Discover all you need to know about SMS API providers in this article!
1) The recipient’s phone is switched off
If you receive a busy signal while on the phone, you should try again later. However, if the SMS does not reach its destination on the initial attempt, it is automatically re-sent at certain intervals. The message is delivered as soon as the phone line becomes accessible again. If a specific period of time passes without the SMS being properly delivered, your mobile service provider may opt to discontinue attempts to transmit it. For example, Messente’s system is set up to attempt to transmit messages within 6 hours after receiving them.
If you receive a ‘Failed’ notification on one of your mails, you may rest assured that the delivery attempt was unsuccessful.
Whenever this happens again, it might be difficult to determine whether the recipient’s phone has been turned off or whether there is a more serious problem with either your phone or theirs.
2) False negative
It is necessary to call back if you receive a busy signal while on the phone. However, if the SMS does not reach its destination on the first attempt, it is automatically re-sent at regular intervals until it is delivered. A delivery notification will be sent out as soon as the phone is accessible again. A certain length of time may elapse before the SMS is successfully sent, at which point your cell provider may opt to discontinue attempts. Messages received through Messente’s system, for example, are attempted to be delivered within six hours after receipt.
If you receive a ‘Failed’ notice on one of your mails, you may rest assured that the delivery was not successful.
Whenever this happens again, it might be difficult to determine whether the recipient’s phone has been turned off or whether there is a more serious problem with either your phone or their phone.
Given that the vast majority of individuals have their phones turned on at some point during the day, it’s reasonable to conclude that a switched-off phone is not the cause of your message not being received after 24 hours.
3) The number is roaming (abroad)
If you are attempting to send SMS messages to a number that is currently not in your home country, you may have difficulties, and delivery to numbers that are roaming is not always assured, as with mobile phones. In addition, it’s important to note that sending an SMS outside of the country might be quite expensive, especially if you don’t have international messages included in your data package. If you know ahead of time that the receiver will be traveling abroad but you still want the message to reach them, there are a few factors to keep in mind while sending the message.
Additionally, be certain that your carrier supports international SMS texting; otherwise, your messages will not be sent to their intended recipients.
4) The sender you are using is prohibited
Some nations or operators are prohibiting certain types of senders or A2P messaging networks, depending on the circumstances. Sending A2P SMS messages from conventional phone numbers is not permitted in some countries, such as Japan. While Telia Sonera in Finland does not prohibit communications from alphanumeric senders such as “CarService1′′ or “BestHotel,” it does so in the United Kingdom. It is necessary to impose these limits in order to prevent businesses from participating in high-volume communications or spamming.
Make sure to conduct thorough study about the rules and laws that apply in your country.
5) The carrier is blocking the SMS
In addition, several SMS routes have been known to be blocked by operators at various times. It is also necessary for SMS providers to re-route the message through a different functioning channel, which may result in temporary delivery problems. The majority of the time, these issues are fixed promptly, but they might cause your message delivery to be severely delayed. Keep an eye out for any service updates from your provider, as they will normally notify you if they are encountering issues with their service.
6) Local regulations restrict SMS text messages
Local rules prohibit the transmission of SMS texts in several countries in order to avoid spam. For example, in certain countries, messages labeled as marketing can only be delivered during business hours, from 8 a.m. to 8:30 p.m., Monday through Friday. Although this might be inconvenient, it is simple to guarantee that you are only sending marketing A2P messages during the permitted hours with a little forethought. Keep aware of local limitations if you’re sending SMS messages to phone numbers all over the globe.
If you’re sending SMS messages to phone numbers all over the world, it may get a bit complex. Fortunately, many A2P systems will have the possibility of sending your text messages at certain intervals – once you’ve set this up, everything should take care of itself.
7) The number might be in the Do Not Disturb list
In some countries, the operators maintain a list of phone numbers to which handset owners can manually add their numbers in order to prevent messages through an A2P connection from being transmitted. After all is said and done, it becomes challenging when a customer needs to obtain useful information from a company, such as shipping information or order updates. Some persons may only have local phone numbers permitted in order to minimize spam messages, making it difficult to contact them if you are not in the same country as they are.
8) The handset settings have “receive SMS messages” turned off
SMS texting is no longer the sole method through which individuals get text messages these days. Many smartphones use internet-based messaging as their primary method of sending text messages to other people. A large number of people also communicate with one another using social networking messaging applications. In order to prevent this from happening, it is fairly commonplace for receivers to have their SMS messages deleted, and some individuals may not even be aware that their SMS messages have been disabled.
SMS messages cannot be sent effectively to a phone number if the recipient’s SMS receiving capability is switched off on their device.
9) Conflicting SMS applications
SMS messages can be received by a variety of applications on a mobile phone at different times. These conflicts result in the messages not being sent since the apps are competing for attention and the message cannot be given to any of them, resulting in the message being marked as unsuccessful. For the uninitiated, this means that several programs are competing to get the same message, but in the end, it does not make its way to any of them. This is another another issue that cannot be resolved from the sender’s end, and it is the recipient’s responsibility to change their message receiving settings.
10) The carrier is experiencing technical difficulties
Technical issues are experienced by the carrier and, in certain situations, the hardware involved, resulting in messages being unable to be delivered. We have witnessed a wide range of events over the years, ranging from a serious malfunction on the servers to an accident in the building site that resulted in a main data cable being severed. If your carrier is experiencing technical difficulties with their systems, they should be informing you of the situation as soon as possible.
Keep an eye out for announcements on your carrier’s website regarding outages or maintenance, and limit the number of text messages you send while this is occurring.
There are a variety of reasons why your SMS message may have gone unnoticed by the recipient. In many circumstances, as a sender, there isn’t much you can do to ensure that your text messages are delivered successfully. There are a few things you can do to increase the likelihood that your SMS will reach their intended recipients. Consider the following example: you may double-check that the country codes at the beginning of your phone numbers are right. Additionally, be certain that you are only sending marketing text messages during the time period designated by your nation, in order to comply with local regulations.
Is your messaging app no working? Try these fixes
SMS messaging applications are still widely used today, despite the fact that there are several current alternatives. It’s for this reason that we realize how aggravating it may be when a messaging app stops operating properly. Because most difficulties can be resolved with a little troubleshooting, we’re here to assist you with that process. Editorial note: Some of the instructions in this post were developed with the help of an aPixel 4a with 5G and Android 12. Keep in mind that the processes may alter somewhat depending on the device you’re working with.
Outages and reception
While it is extremely unlikely, there is a potential that your carrier network is experiencing an outage. It’s possible that this is the source of your troubles with your messaging app not working. Some carriers may have status sites, and they may also send out alerts if there is a major problem that requires attention. Another option is to use an internet program such as DownDetector.com to perform a check. Simply go to the website and search for the name of your carrier. This website gathers user reports and notifies you whenever there is a service interruption.
There’s also the possibility that you won’t have any signal.
More information:Common Android bugs and how to resolve them
Restart the phone
An extremely popular troubleshooting approach is to check for errors in the code. While it may appear to be a bit ridiculous, it frequently works! We’re not sure what kind of magic happens when you restart a phone, but it’s worth a shot to see what happens. This may be accomplished by pushing and holding down the power button. Then select theRestartoption from the drop-down menu. Of course, you may also go the extra mile and completely turn off your phone before turning it back on.
Check your mobile plan
Android Authority / Authorized by Edgar Cervantes Every now and again, you could find yourself forgetting to pay your monthly cell-phone payment. It happens to the best of us at some point. Additionally, automated payments might be refused for a variety of reasons, some of which are not immediately obvious.
It’s possible that this has occurred to you. Whether none of the suggestions above were successful, it doesn’t hurt to visit the website of your wireless carrier and check to see if your account is in good standing. Check out these other articles:The best phone plans for every type of user
Clear the cache and data
Cache data is beneficial in keeping your device responsive. It is kept locally and is ready to be used whenever it is required, rather than needing to download information every time it is requested. The main drawback is that cached data might get damaged as well, especially if the files are older. Every now and again, it’s a good idea to clear all cache and data. This will force your messaging app to restart from the beginning. The only drawback is that you’ll have to re-configure everything.
- Open the Settingsapp, navigate to the Applications section, and locate the Messagesapp under the See all apps section. To clear the cache, choose onStoragecache and hitClear Cache. You may also chooseClear storage to start again from scratch.
Tips and tactics to make Android run faster are also available.
Inspect the SIM card
The pins on a SIM card might get misaligned from time to time. It’s a good idea to check the SIM card and see if that restores the functionality of your messaging app. Take it out and put it back in again. Perhaps you could attempt to tidy it up a little? It won’t hurt to give it a shot! More information:How to get mobile data to work again
Did you recently install any new apps?
Whether you believe it or not, downloading an app can occasionally interfere with the operation of other apps on your phone. The deletion of a third-party app may be the solution if you have just downloaded and installed a new app and are still experiencing problems with a messaging app not working.
Reset the network settings
Android Authority / Authorized by Edgar Cervantes It is possible that changing the network settings would resolve any issues you are experiencing with your messaging app not working. As contrast to mobile data, SMS texting functions directly over your carrier network, eliminating the need for a separate data connection. Resetting the network settings will restore everything to its default state and undo any anomalies that may have occurred. How to Reset Network Configuration:
- Open the Settings application. Reset options may be found by selectingSystem and then Reset options. Reset Wi-Fi and mobile Bluetooth
- Choose Reset settings from the drop-down menu.
Factory reset your phone
This is an extreme approach, but it usually resolves the majority of difficulties, and it may be able to restore functionality to your messaging app. A factory data reset will completely erase your device’s memory and restore it to the state it was in when you first powered it on. All of your files and applications will be erased, so create a backup of all of your crucial data before continuing. Here: Creating a backup of your Android phone How to perform a factory reset on your Android device:
- Open the Settings application, select System, and then select Reset settings. HitErase all data (factory reset)
- Tap onErase all data
- HitErase all data (factory reset).
In the event that your messaging app is still not functioning properly, it may be necessary to seek expert assistance. To get help, you can call your carrier’s customer service department. The manufacturer of your phone may also be able to assist you. In addition, there are third-party solutions. Through JustAnswer, an Android Authority partner, you can speak one-on-one with an electronics expert about your problems.